< BACK TO HELP

Cancellation + Re-booking

01
Open the Navigation Menu by tapping on the Nav button from the Map.

Tap on your Schedule next to your profile picture.
02
Find the class that you want to cancel and tap on the arrow indicated to select this class.
03
Scroll down the class ticket and tap on [ CANCEL SESSION ]

Cancellation Policy Note:
CANCEL 10 HOURS BEFORE CLASS: 20% REFUND
CANCEL 48 HOURS BEFORE CLASS: 50% REFUND
CANCEL 7 DAYS BEFORE CLASS: 97% REFUND

NOTE: Each person is only allowed 2 cancellations/refunds per term
04
Select the classes you want to cancel by selecting them, then tap on[ CANCEL SESSION ] to confirm.

You may re-book other sessions in that class like normal.